Privacy Policy for Lords City Store

Welcome to Lords City Store, and thank you for trusting us with your personal information. This Privacy Policy outlines how we collect, use, and disclose your data when you visit or make a purchase from our website.

Personal Information We Collect

When you use our website, we automatically collect certain information about your device, including web browser data, IP address, time zone, and cookies installed. We also gather data on the specific web pages or products you view, referral sources, and interactions with our website. This information is referred to as “Device Information.”

We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels.

When you make a purchase or attempt to purchase on our website, we collect Order Information such as your name, billing address, shipping address, payment details, email address, and phone number.

The term “Personal Information” in this Privacy Policy covers both Device Information and Order Information.

Minors

Our services are intended for individuals aged 18 and above. We do not intentionally collect personal information from children.

How We Use Your Personal Information

We primarily use the Order Information to fulfill orders placed through our website, including processing payments, arranging shipments, issuing invoices, sending order confirmations, and communicating with you. Additionally, we use this Order Information to:

• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or advertisements about our pet toys based on your preferences

Device Information helps us identify and mitigate potential risks and fraud (particularly through your IP address) and optimize our website by generating statistics on how our customers browse and interact with it. This helps us analyze the performance of our marketing and advertising activities.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information as described above. For example, we may use Google Analytics to understand how visitors use our website. You can learn more about how Google uses your Personal Information here. You may also opt out of Google Analytics here. Additionally, you can opt out of some targeted advertising services by visiting the Digital Advertising Alliance’s opt-out page here.

We may also disclose your Personal Information to comply with applicable laws and regulations, respond to valid requests for information, or protect our rights.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data from European Union (EU) individuals.

CCPA Compliance

We comply with the California Consumer Privacy Act (CCPA) concerning the rights and privacy of California residents.

Do Not Track

Please note that we do not alter our website’s data collection and usage practices in response to Do Not Track signals from your browser.

Data Retention

We will retain your Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or concerns, please contact us via email at support@lordscitystore.com. We are committed to safeguarding your privacy and providing transparency regarding the use of your personal information when you interact with Lords City Store’s website and services.

CONTACT INFORMATION:

Trade name: Lords City Store

Phone number: +1 248-569-5000

Email: support@lordscitystore.com

Physical address: 15643 Goldwin Pl, Southfield, MI 48075, USA